Last Updated: September 08, 2026

Thank you for shopping at GetGoMart. We work with trusted suppliers, fulfillment partners, and major shipping carriers throughout the United States to deliver your orders as quickly and reliably as possible.

Please review the following shipping information before placing your order.

Order Processing

Most orders are processed and shipped within 1-3 business days after the order is received and payment is successfully confirmed.

Orders placed on weekends, holidays, or during periods of unusually high order volume may require additional processing time.

Certain products may have longer handling or delivery times. When applicable, additional shipping information will be displayed on the product page.

Delivery Times

Standard shipping is generally provided through major U.S. shipping carriers, including USPS, UPS, FedEx, and other regional or supplier-selected carriers.

Estimated delivery time for most orders is:

1–5 business days after shipment

Delivery estimates are not guaranteed and may vary depending on:

• Shipping destination
• Carrier availability
• Weather conditions
• Holidays
• Supplier or warehouse location
• Product size or weight
• Other circumstances outside of GetGoMart’s reasonable control

Some products may have extended delivery times. When known, these details will be indicated on the applicable product page.

Shipping Rates

Our standard shipping fee is:

$5.99 per order

Certain oversized, heavy, specialty, or freight-delivered products may require different shipping arrangements or additional shipping charges.

Any applicable shipping charges will be shown during checkout before your order is submitted.

All prices and shipping charges displayed on GetGoMart are in U.S. dollars (USD).

Oversized and Special-Handling Items

Some oversized or heavy products may require special delivery services, freight shipping, curbside delivery, appointment scheduling, or other delivery arrangements.

These products will generally be identified on the product page.

Additional shipping fees or delivery requirements may apply depending on the product and destination.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before submitting your order.

If you need to request an address change, please contact GetGoMart as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

If a carrier or supplier is able to make an address correction after shipment, additional carrier or supplier fees may apply. The amount of any such fee will depend on the carrier, supplier, and circumstances of the shipment.

GetGoMart is not responsible for delivery issues resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

P.O. Boxes

Only certain carriers, including USPS, are able to deliver to P.O. boxes.

Because GetGoMart works with multiple suppliers and fulfillment partners that may use USPS, UPS, FedEx, regional carriers, or other shipping providers, we cannot guarantee that a particular order can be delivered to a P.O. box.

Whenever possible, we recommend using a valid residential or commercial street address.

If an order cannot be delivered because a P.O. box was provided for an item that requires delivery by a carrier that does not deliver to P.O. boxes, additional shipping charges, delays, cancellation, or other restrictions may apply.

Order Tracking

When tracking information is available, it will be provided after your order has shipped.

Please allow some time for the carrier’s tracking system to update after a tracking number has been issued.

For orders containing multiple products, items may be shipped separately and may arrive in multiple packages or on different dates.

Delivered but Missing Packages

If the shipping carrier confirms that an order was successfully delivered to the address provided during checkout, GetGoMart cannot guarantee replacement or reimbursement if the package is subsequently lost, stolen, misplaced, or otherwise missing.

Customers should first check:

• Around the delivery location
• With household members
• With neighbors
• With building management or reception
• Directly with the shipping carrier

If optional shipping or order protection was purchased with the order, the customer may be eligible to submit a claim according to the applicable protection provider’s terms and conditions.

Approval of any claim is subject to the circumstances of the shipment and the policies of the applicable carrier or protection provider.

Lost, Delayed, or Undelivered Orders

If an order has not arrived within the expected delivery period, please contact us as soon as possible.

We recommend reporting suspected lost or undelivered shipments within 48 hours of the expected delivery date so that we can investigate the shipment with the carrier or fulfillment partner in a timely manner.

Carrier investigations and claims may be subject to additional requirements and processing times.

GetGoMart will make reasonable efforts to assist customers with eligible shipping issues, but the final resolution may depend on the shipping carrier, supplier, fulfillment partner, or shipping protection provider.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

Please retain:

• The product
• Original packaging
• Shipping box
• Shipping label
• Photos of the damaged item and packaging

These materials may be required to submit a claim with the carrier, supplier, or fulfillment partner.

Please refer to our Return & Refund Policy for additional information regarding damaged or defective products.

Multiple Shipments

GetGoMart offers products from multiple suppliers and fulfillment locations.

As a result, an order containing multiple products may be divided into separate shipments.

You may receive:

• Multiple tracking numbers
• Packages from different carriers
• Packages arriving on different days

You will not normally be charged additional standard shipping fees solely because an order is shipped in multiple packages unless otherwise disclosed during checkout.

Shipping Area

GetGoMart currently ships to the 48 contiguous United States and Washington, DC.

At this time, we do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• U.S. territories
• International destinations outside the United States

Certain products may have additional geographic shipping restrictions based on supplier, carrier, legal, or logistical requirements.

Delivery Restrictions

Some products may not be available for shipment to certain states, ZIP codes, residential locations, commercial locations, or other destinations.

If an order cannot be fulfilled because of a shipping restriction, product availability issue, or supplier limitation, we will contact you and may cancel and refund the affected item or order.

Shipping Delays

GetGoMart is not responsible for delays caused by circumstances outside of our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Carrier disruptions
• Transportation interruptions
• Labor disputes
• Government restrictions
• Holidays
• Incorrect delivery information
• Supplier delays
• Unexpected inventory issues

We will make reasonable efforts to provide updates when material shipping delays become known to us.

Contact Us

If you have questions about shipping or need assistance with an order, please contact GetGoMart through the contact information provided on our website.

When contacting us about an existing order, please include your order number and the email address used to place the order so that we can assist you more efficiently.

GetGoMart
Website: getgomart.com